Job Description

Job Description

Job Description

Overview

Ensure safety, quality, and appearance of the facility in accordance with the mission, character development and values of the YMCA.

OUR CULTURE: 

The YMCA of Greater Kansas City’s mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven . We don’t just show up, we show up with purpose. We are welcoming : we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful : we believe in you and your potential to become a catalyst in the world. We are nurturing : we support you in your journey to develop your full potential. We are determined : above all else, we are on a relentless quest to make our community stronger beginning with you.

Responsibilities

• Contribute to the overall YMCA mission of healthy living, youth development and social responsibility. 
• Greet members, participants, staff and general public in a friendly and courteous manner.
• Enforce Y policies and guidelines for the basketball court, walking/running track, weight room, circuit room, teen center, and/or computer lab,  in a courteous manner.
• Verify all members and participants using the facility.
• Answer phone lines according to YMCA phone procedures.
• Respond to needs and questions with accurate information.
• Handle complaints in a friendly and courteous manner.
• Notify appropriate staff of any unsafe conditions, complaints, needed repairs, incidents, or accidents immediately.
• Give tours and educate members and prospective members on services, programs, events and volunteer opportunities.
• Keep gym, basketball court, walking/running track, weight room, and circuit room clean and well organized.

Qualifications

• Minimum age 18 years.
• Must have good communication skills including phone skills.
• Ability to make independent and sound decisions in a fast paced environment.
• Highly organized, detail, and goal oriented.
• Must be able to work with a diverse group of people in a friendly and consistent manner.
• Must be able to reflect a positive attitude.

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